FAQ's

Q. Is internet ordering secure?

Yes. We handle the information you submit when making a purchase on our website with the highest care (or through any other means). All of the information you supply throughout the ordering process is confined to our staff, and we train each employee on our security and privacy standards on a regular basis. Please feel free to contact us at support@saamaan.pk if you have any more questions regarding the safety of buying from Saamaan.pk online.

Q. How do I submit my order?

1. Click the product you want to purchase.
2. Select the "Add to Cart" button.
3. You may add additional products to the basket by opening and adding separate products.
4. Afterwards, choose "Cart" from the menu.
5. Select "Proceed to checkout" after scrolling down.
6. Complete all billing information and review Order detail (including total cost).
7. Click the "Place an order" button below the form.
8. Thus, your order has been placed, and you will get an email confirming your order details.
9. Cash on delivery (COD) is a payment option for your purchase.

Q. How can I cancel a order?

To cancel your purchase Sign in with your credentials. To cancel purchases, guest users may phone our support line during business hours. Orders may potentially be cancelled during the final confirmation call.

Q. What is your policy on returns?

Visit the "Return Policy" form for return information.

Q. What is your policy on refunds?

Refer to the "Refund policy" form for refund information.

Q. What is the cost of shipping?

The cost of shipping is Rs 250.

Q. What service do you use for shipping?

We ship using "M & P, TCS, and Leopards Courier Services."

Q. What is your estimated delivery time?

We deliver in 1-2 business days after a confirmation call.

Q. How can I order an out-of-stock item?

You may pre-order any out-of-stock goods by contacting us by phone or email.

How can I get free delivery on my order?

If you spend above 5999 Rs, you have the option to pick "FREE SHIPPING" except Flash Sale items.